service
Performance Accelerator
Most growing companies can't justify a $150K+ senior DBA — but can't afford database fires either. Professional DBA Support gives you a dedicated senior DBA team, proactive optimization, and 24/7 emergency coverage, for a fraction of the cost.
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15m
P1 Response Time 24/7
30m
P2 Response Extended Hours
15+
Years SQL Server Experience
Expertise
Our Senior Cloud Solution Architects become an extension of your team.
With Microsoft certifications and 15+ years of SQL Server expertise, we don't just monitor your databases—we actively optimize them. Monthly tuning sessions, quarterly DR testing, and proactive capacity planning keep your systems running at peak performance while you focus on growth.
Stop managing database fires. Start accelerating growth
Professional DBA
Support
Comprehensive database management for growing companies with 5-15 SQL Server instances. Extended coverage, proactive optimization, and dedicated communication channels.
Starting at
$5,000/month
Comprehensive monthly database management
What you'd pay à la carte
• Senior DBA (full-time): $12,500/month
• Extended On-Call Coverage: $2,000/month
• Quarterly DR Testing: $3,000/quarter
• Monthly Performance Audits: $1,500/month
——————————————————————————
Total if purchased separately: $17,000+/month
Your investment: Starting at $5,000/month
• Extended support (7 AM - 10 PM weekdays)
• 25 hours monthly advisory time
• Weekend P1 emergency coverage
• Monthly performance tuning sessions
• Quarterly disaster recovery testing
• Change management support
• Dedicated Slack/Teams channel
Investment starts at $5,000/month based on your environment complexity and instance count. Includes $3,500 one-time setup fee for comprehensive assessment, advanced monitoring configuration, and DR planning. Get a detailed quote within 48 hours—no hidden fees.
WHAT'S INCLUDED
Everything you need for proactive database management.
From extended coverage hours to quarterly disaster recovery testing, Professional DBA Support gives you senior expertise on demand. We handle the complexity so your team can focus on building your business.
25 hours monthly advisory time
Extended support (7 AM - 10 PM)
Dedicated Slack/Teams channel
Monthly perfmonance tuning
Bi-weekly check-in calls
Quarterly DR testing
benefits
Why Choose Professional DBA Support?
Get the expertise of a senior DBA without the $150K+ salary. Our proactive approach prevents problems before they impact your business.
Proactive Performance
Stop fighting fires. Our monthly optimization sessions identify and resolve performance issues before users notice. We tune queries, optimize indexes, and ensure your databases run at peak efficiency.
Extended Coverage
Business doesn't stop at 5 PM. With coverage from 7 AM to 10 PM weekdays plus 24/7 weekend P1 support, you're protected during your actual operating hours—not just banker's hours.
Disaster Recovery Confidence
Hope is not a DR strategy. We test your backup and recovery procedures quarterly, documenting RTOs and identifying gaps before a real disaster exposes them.
Growth-Ready Infrastructure
Scaling shouldn't be scary. Quarterly capacity planning ensures your database infrastructure grows with your business—no surprises when you land that big client.
Cost Optimization
Azure spending can spiral fast. Our regular cost reviews identify rightsizing opportunities, reserved instance savings, and configuration changes that typically save 20-30% on cloud database costs
Direct Expert Access
No ticket queues or junior techs. Your dedicated Slack/Teams channel connects you directly with senior DBAs who know your environment and can act immediately.
timeline
Our process: How Professional DBA Support Works
A structured onboarding gets us productive fast, then ongoing proactive management keeps your databases healthy month after month.
Phase 1
Onboarding & Assessment (Week 1-2)
Comprehensive environment discovery and documentation
Performance baseline establishment
Monitoring and alerting configuration
Disaster recovery audit and gap analysis
Dedicated communication channel setup
Initial optimization quick wins
Phase 2
Stabilization (Week 3-4)
• Address critical issues identified in assessment
Implement monitoring dashboards and reporting
Document runbooks and procedures
First performance tuning session
Establish bi-weekly check-in cadence
Team introductions and escalation paths
Ongoing Management (Monthly)
• Monthly performance tuning sessions
Proactive monitoring and issue resolution
Change management support as needed
Advisory time for questions and planning
Bi-weekly status calls
Monthly detailed reporting
Quarterly Strategic (Every 90 Days)
• Disaster recovery testing and validation
Capacity planning and scaling recommendations
Azure cost optimization review
Quarterly business review meeting
Roadmap planning for upcoming changes
Performance trend analysis
SLA / GUARANTEES
Our Commitments
We stand behind our work with clear SLAs and financial accountability. Your success is guaranteed.
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Response Time SLA:
• P1 (Critical/System Down): 15-minute response, 24/7/365
P2 (Major/Degraded Performance): 30-minute response during extended hours
P3 (Minor Issues): 2-hour response during extended hours
Extended Hours: 7 AM - 10 PM your timezone, Monday-Friday
Weekend: P1 emergency coverage included
Performance Guarantee:
• Documented performance baseline at onboarding
Measurable improvement within first 90 days
Monthly tuning sessions with before/after metrics
No-improvement-no-charge for optimization work
SLA Credits
• 10% monthly fee credit for each missed P1 response
5% monthly fee credit for each missed P2 response
Maximum 50% credit per month
Credits applied automatically—no need to ask
Support Guarantee
• Dedicated senior DBA assigned to your account
Direct Slack/Teams access—no ticket queues
Bi-weekly calls to stay aligned on priorities
30-day notice to cancel—no long-term contracts
Q&A
Questions
Answers
Industry Insights
Client Success
How is this different from Essential Monitoring?
Essential Monitoring is reactive—we watch and alert. Professional DBA Support is proactive—we actively tune, test, and optimize. You get 25 hours of hands-on DBA time monthly, extended coverage hours, quarterly DR testing, and a dedicated communication channel. It's the difference between having a security camera and having a security guard.
Sarah Chen (IT Director)
05 Feb 2026
What counts against my 25 advisory hours?
Advisory hours cover hands-on work like query tuning, schema changes, troubleshooting, and planning sessions. Monitoring, alerting, and emergency response do NOT count against your hours—those are always included. Most clients use 15-20 hours monthly; unused hours don't roll over but indicate we should discuss moving to Essential tier.
Michael Torres (VP of Engineering)
04 Nov 2025
Can I upgrade or downgrade later?
Absolutely. We reassess quarterly and recommend tier changes if your needs shift. Growing fast? We'll suggest Enterprise Partnership. Stabilized? Essential might be enough. We'd rather right-size your service than keep you in the wrong tier.
Rachel Patel (CTO)
023 Jan 2026
Do you support hybrid environments (on-prem + Azure)
Yes. Many clients run hybrid during migrations or for specific workloads. We manage SQL Server wherever it lives—on-premises, Azure SQL Database, Azure SQL Managed Instance, or SQL Server on Azure VMs.
Tom Bradley (Director of Operations)
05 Dec 2025
How do you bi-weekly check-ins work?
Bi-weekly calls are 30 minutes via Teams or your preferred platform. We review the past two weeks — alerts triggered, work completed, and any open issues. You get a written summary within 24 hours. These calls keep us aligned and give you a regular touchpoint with your dedicated DBA without needing to open a ticket.
Jennifer Kim (Infrastructure Manager)
05 Sep 2022
Ready for Proactive Database Support?
Schedule a free 30-minute consultation to discuss your database environment. We'll assess your needs, answer your questions, and provide a detailed proposal with transparent pricing—all at no cost to you.
Chris Wallace (Head of IT)
05 Mar 2025
clouds4tech
Schedule a free 30-minute consultation to discuss your database environment. We'll assess your needs, answer your questions, and provide a detailed proposal with transparent pricing—all at no cost to you.
Boris Daouda
Founder & Senior Cloud Architect
